I've got to CROW! -peter pan

Why is this woman smiling???


The stove saga is finally over. I tried to have the foot of the stove fixed, thought it was going to be a short little thing and it turned out to be the proverbial straw. Not fixable. It turns out that the frame of this here stove is bent and cannot accept a new foot. This is sad. A fabulous stove sitting on a block of wood. (say, isn't wood flammable? ) So I take my sad self to the store and run into the guy who sold me the stove. He heard my saga and saw my paperwork (In my head I hear "Alices Restaurant" playing, and I think I should be telling my story like Arlo Guthrie did his...) So I gently told my story about the 8 service visits, and the 10 hours of work missed, and the actual age and history of my new stove, and Travis did a wonderful thing. He went to his boss, made it right and really restored my faith in this big store. In 2 weeks, I will get a brand new stove..brand new. I am overwhelmed. Persistance and kindness really worked on this one. Persistance, kindness, and a salesman that understands that customer satisfaction is worth a great deal in the marketplace. Thank you, thank you!